Booking Rules

Court reservations may be made through the Pickle Alley booking system. Same-day walk-ins are permitted based on availability.

All booking limits, access levels, and reservation privileges are determined by each member’s specific membership tier.

All court reservations are booked in standard time blocks as set by the club. Extensions are permitted only if no upcoming reservation exists.

• Open Play is included with membership during designated times
• Private courts must be reserved
• The club reserves the right to convert courts between Open Play and Private Play based on demand, programming, or events

Open Play is intended for shared, rotating play and equal access for all participants. It may not be used to host private events or reserve space for a single group. Organizing or hosting parties or group events through Open Play bookings, coordinating large groups in a way that limits court access or normal player flow, setting up decorations, tables, or large food arrangements, or bringing non-participating guests to occupy space is not permitted. If a booking functions as a private event, it may be reclassified as a Private Event and subject to applicable event rates, staffing, and availability.

• All players must check in at the front desk prior to play.
• For private court reservations, if players have not checked in within 20 minutes of the scheduled start time, the court may be released to other players.
• Open Play check-in is based on availability. If Open Play is full and a waitlist is active, players are expected to check in within 30 minutes of the start time. If there is no waitlist, later check-ins may be accommodated.

Each court allows a maximum of six (6) players, unless otherwise approved by staff. Larger groups must reserve multiple courts or book through club events.

Guests and non-members must adhere to all club rules while at the facility.
Guests and non-members may book courts directly, subject to availability and applicable rates.

Court time must be used for pickleball only unless otherwise approved. Coaching, events, leagues, or organized group sessions will require special booking and approval.

Pickle Alley staff has full authority to manage court assignments, resolve booking conflicts, and reassign courts as needed for safety or operational efficiency.

Reservation of Rights: We reserve the right, in our sole and absolute discretion, to change, modify, suspend, or discontinue any part of this policy at any time, with or without notice.

11. DUPR REPORTING POLICY

Pickle Alley provides DUPR score logging as a courtesy only. We are not affiliated with, endorsed by, or responsible for DUPR, its platform, or its rating system.

By participating in any DUPR-logged event at Pickle Alley, you agree to the following:

• Limited Role: Pickle Alley’s sole function is to input match participants and scores as reported. We do not verify, validate, or control how DUPR processes that data.
• Player Responsibility: Players are responsible for confirming all participants and scores prior to submission. Participation in a match constitutes acceptance of the accuracy of the recorded result.
• No Control Over Ratings: All ratings, calculations, adjustments, and outcomes are determined exclusively by DUPR. Pickle Alley has no ability to influence, modify, or reverse rating changes.
• No Liability for Outcomes: Pickle Alley is not responsible for any impact to a player’s DUPR rating, including impacts resulting from entry errors, corrections, or disputed results.
• Corrections: While corrections may be submitted at our discretion, we are under no obligation to make changes once results are entered.
• No Refunds or Credits: Refunds or credits will not be issued for any reason related to DUPR scores, ratings, data entry, corrections, or perceived rating impact.
• Final Authority: Any disputes regarding ratings, match results within DUPR, or account impacts must be directed to DUPR. Their platform and policies govern all outcomes.

Participation in DUPR-logged events constitutes full acceptance of this policy.