Effective Date: December 15, 2025
Introduction
Pickle Alley, LLC (“Company,” “we,” “us,” or “our”) operates its website and related services in the State of California.
We provide pickleball facility memberships, bookings, events, programming, and related services (the “Services”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable laws,
including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Information We Collect
We collect information directly from you, automatically through your use of our website, and from service providers.
Personal Information You Provide:
• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Emergency contact information
• Account login credentials
• Membership information
• Communications with us
Commercial Information:
• Membership purchases
• Event registrations
• Booking history
• Payment history
Internet or Network Activity:
• IP address
• Device type
• Browser type
• Pages visited
• Time spent on pages
• Interaction with emails or marketing communications
Payment Processing
All payments are processed securely through Stripe. Pickle Alley does not store full credit card numbers on its servers.
Payment information is handled directly by Stripe in accordance with Stripe’s privacy and security policies.
Booking Platform
Court reservations and bookings are managed through OpenCourt. When you create an account or book a court,
certain personal information may be processed by OpenCourt to facilitate scheduling and membership management.
How We Use Your Information
We use personal information to:
• Provide memberships and booking services
• Process payments
• Communicate regarding reservations, programming, and updates
• Send promotional communications (you may opt out at any time)
• Improve our website and services
• Maintain safety and security
• Comply with legal obligations
How We Share Information
We may share personal information with:
• Stripe (payment processing)
• OpenCourt (booking and membership management)
• Email marketing providers
• Analytics providers (such as Google Analytics)
• Service providers assisting with business operations
• Government authorities when required by law
We do not sell personal information.
We do not share personal information for cross-context behavioral advertising.
California Privacy Rights
If you are a California resident, you have the following rights:
Right to Know – Request categories and specific pieces of personal information we collect.
Right to Access – Obtain a copy of personal information we hold about you.
Right to Delete – Request deletion of personal information, subject to legal exceptions.
Right to Correct – Request correction of inaccurate personal information.
Right to Opt-Out – We do not sell personal information.
Right to Non-Discrimination – We will not discriminate against you for exercising your privacy rights.
How to Exercise Your Rights
You may submit a privacy request by contacting:
Pickle Alley
350 S Anderson St. Los Angeles, CA 90033
admin@picklealleyla.com
424-474-2553
We may verify your identity before fulfilling your request.
Data Retention
We retain personal information only as long as reasonably necessary to:
• Fulfill membership and booking obligations
• Maintain business and financial records
• Comply with legal requirements
Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no internet transmission or storage system is guaranteed to be completely secure.
Children’s Privacy
Our services are not directed to children under 13 without parental consent.
If we learn that we have collected personal information from a child under 13 without proper consent,
we will take steps to delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on our website with a revised effective date.
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